SHIPPING POLICY
SHIPPING POLICY
UK DELIVERY ONLY
DELIVERY CHARGES
WE HAVE A DELIVERY CHARGE ON EACH LISTING, SHIPPING UPGRADES ARE AVAILABLE IN THE CHECKOUT FOR FASTER SHIPPING. IF YOU REQUIRE FASTER PROCESSING TIMES, PLEASE GET IN CONTACT THROUGH THE CONTACT FORM.
WE MAY BE ABLE TO ACCOMMODATE YOUR TIMINGS AT AN EXTRA CHARGE.
TIMESCALES
DELIVERY TIME IS APPLIED AFTER THE PROCESSING TIME. THE PROCESSING TIME FOR EACH PIECE IS STATED WITHIN THE LISTING. THIS MAY VARY SO PLEASE FACTOR THIS INTO CONSIDERATION WHEN PURCHASING.
REFUND POLICY
REFUND POLICY
WE HAVE A 14-DAY RETURN POLICY, (14 DAYS AFTER RECEIVING YOUR ITEM TO REQUEST A RETURN, THROUGH THE FORM BELOW)
TO BE ELIGIBLE FOR A RETURN REQUEST YOUR PIECES MUST BE IN THE SAME CONDITION AS RECEIVED, UNWORN, UNUSED, WITH ALL ELEMENTS ATTACHED (FOR EXAMPLE TASSELS) & IN IT’S ORIGINAL PACKAGING. PLEASE ALSO PROVIDE A PROOF OF PURCHASE EMAIL/RECEIPT.
IF YOUR RETURN IS ACCEPTED YOU WILL BE SENT INSTRUCTIONS ON HOW & WHERE TO RETURN YOUR ORDER. PLEASE BARE IN MIND THAT YOU ARE RESPONSIBLE FOR THE RETURN COSTINGS. A RETURN THAT HAS BEEN SENT WITHOUT COMPLETING THE FORM PRIOR WILL NOT BE ACCEPTED.
WE WILL NOTIFY YOU IF YOUR RETURN HAS BEEN REVIEWED & ACCEPTED. IF APPROVED, YOU WILL AUTOMATICALLY BE REFUNDED ON YOUR ORIGINAL PAYMENT METHOD WITHIN 14
BUSINESS DAYS.
PERSONALISED ITEMS HOWEVER CANNOT BE RETURNED (THIS INCLUDES ANY BESPOKE FEATURES SUCH AS NAMES, COLOURS, DATES).
IN ORDER TO BEGIN A RETURN FILL OUT THE FORM BELOW.